85 10 placing an order by phone

10. Placing an Order by Phone

English at Work
  • Int – Adv
  • 2 hours
  • 5

A customer places an order to Lee over the telephone. Students practice filling out an order form.

Lesson Tasks
  • audio
  • reading
  • vocabulary review tasks
  • writing practice
  • speaking practice
  • discussion questions
Vocabulary
  • place
  • at this time
  • dock
  • postal code
  • accounts payable
  • cashier
  • bill
  • weight
  • approximate
  • grand total